- Assess influence
- 1%, 5%, 10%... - complete UT Project Charter - set expectations - learning experience - hypothesize personas - traits - behaviors - goals - Recruit - build rapport - determine likeness to personas - Interview - continue rapport - discover - Analysis - Brainwriting (written, silent) not brainstorming (vocal) - grouping - QUICKLY CURB TALK AND IDEAS ABOUT SOLUTIONS - Presentation - tell a story - back the story up with data
Influences
- Google's Usability Lab
- Usability Testing. Oh, The Things You Can Learn. By Jared Spool
- Usability Guidelines
- UIE Variants
- UIE Dissect Failures
- Farnam Street Blog: Mental Models
- Dana Chisnell interview by Tomer Sharon
- Richard Feynman interview
- Mike Elgan: Group Think Kills Creativity
- various other sources
I'm curious about the presentation and how to identify the story you choose to tell.
ReplyDeleteIt's difficult to find, but the best is the story that begins as one might expect but ends with an "A-Ha!" moment for the audience.
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